Unit 10 Business Travel Operations eUnit (2010 specifications)

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Product: 1010
Author Ray Youell
Publication Date 8 September 2010
Format eBook PDF
Extent 26 pages

Unit 9 Retail Travel Operations eUnit (2010 specifications)

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This is a PDF of Unit 10 Business Travel Operations available for instant download. It includes exactly the same material found in this unit in the textbook Travel & Tourism for BTEC Level 3 Book 1 (3rd edition) by Ray Youell - an icebreaker, student activities, case studies, student test, assignment, etc. - but allows you to carry out full text searches for topics and link directly to all the websites featured in the unit.

Unit Overview

In this unit you will explore the environment in which business travel agents operate and examine business travel operational practices. You will also consider the factors currently affecting the industry and the effects of these on products, services and operations. The final section of the unit gives you the chance to develop your practical skills by selecting, costing and providing information for business trips.

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Ray Youell has more than 25 years’ experience of the travel and tourism industry and academic work. He has been writing textbooks for more than 15 years and is regularly consulted by government departments and awarding bodies on a range of issues concerning travel and tourism teaching and learning. Professionally, Ray is a member of the Tourism Society and the Society of Authors.

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