Unit 9 Retail Travel Operations eUnit (2010 specifications)

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Product: 1009
Author Ray Youell
Publication Date 8 September 2010
Format eBook PDF
Extent 36 pages

Unit 10 Business Travel Operations eUnit (2010 specifications)

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This is a PDF of Unit 9 Retail Travel Operations available for instant download. It includes exactly the same material found in this unit in the textbook Travel & Tourism for BTEC Level 3 Book 1 (3rd edition) by Ray Youell - an icebreaker, student activities, case studies, student test, assignment, etc. - but allows you to carry out full text searches for topics and link directly to all the websites featured in the unit.

Unit Overview

In this unit you will explore the environment in which retail travel agents operate and learn about their operational practices. You will also investigate how retail travel agents try to gain a competitive advantage over their rivals. You will have the opportunity to develop your practical skills by selecting, costing and providing information on package and tailor-made holidays for leisure travel customers.

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Ray Youell has more than 25 years’ experience of the travel and tourism industry and academic work. He has been writing textbooks for more than 15 years and is regularly consulted by government departments and awarding bodies on a range of issues concerning travel and tourism teaching and learning. Professionally, Ray is a member of the Tourism Society and the Society of Authors.

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